Our Commitment to Privacy:

Your privacy and security is very important to us. To better protect your privacy, we provide this notice explaining our online information practices.

This website uses current SSL Encryption for safe and secure online ordering. Customers must be 18 years old or of legal age to purchase merchandise with NGW or its affiliates.

Information Submitted:

This notice applies to all information collected or submitted. Within our secure network, you can order products, register to receive information and request new products. The types of information that may be required to process these requests are: Name, Street Address, Email Address, Phone Number, Credit/Debit Card Information, Birth Date, etc.

If requested, you may ship your order to an alternate delivery address. In this situation, you will need to submit the recipient's complete street address for delivery. The types of personal information required to process this change are: Name, Street Address, Phone Number. The purchaser will be responsible for any damage claims, missed deliveries or theft when shipping to an alternate address. We will not be responsible.

Use of Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Customer can submit order update requests, new product information requests and other questions, using the forms on the Customer Service Website. We use email addresses to respond to the submitted forms we receive from the secure Customer Service Website, to provide order status updates and to provide tracking and other information regarding your order. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never sell or share the personally identifiable information provided to us online in ways unrelated to the ones described above. By placing an order with us, you do agree to receive occasional emails regarding new products and product updates. If you wish not to receive these product updates an opt-out feature will be provided.

How to Update Your Information:

Customer can correct errors in your order information by sending us a request using the online forms at the secure Customer Service Website. Requests must be made using the identical email address provided on the original order. We use this procedure to better safeguard your information.

Spam/Abuse Policy:

Customers shall not, nor shall they permit or assist others to abuse or fraudulently use this website, including but not limited to the following: Sending unsolicited email, obtaining or attempting to obtain products by any means with intent to avoid payment, unauthorized access or any attempt thereof to alter any information of any customers, knowingly engaging in any activities that will cause a denial of service (e.g., profanity, threats of any kind, attempts of intimidation), any attempt to interfere with the network, violating the law or aiding in any unlawful act. In a case where slander or libel may have been committed by the customer, documented customer communications may be released in our defense.

See complete Ordering Policy: Ordering Policy