Our Commitment to Privacy:

Your privacy and online security are our top priorities. This Privacy Policy outlines our information practices and how we protect the data you provide to us. Our website uses SSL encryption to ensure a safe and secure online ordering process.

This website uses current SSL Encryption for safe and secure online ordering. Customers must be at least 18 (or 21, if applicable) years of age to purchase merchandise with NGW or its affiliates.

Information Submitted:

This notice applies to all information collected or submitted. Within our secure network, you can order products, register to receive information and request new products. The types of information that may be required to process these requests are: Name, Delivery Address, Email, Contact Number, Credit/Debit Card Information, etc.

Use of Information:

We use the information you provide for the sole purpose of fulfilling your orders and processing your requests. We do not sell, rent, or share your personal information with outside parties, except to the extent necessary to complete your order. This may include sharing your name, contact number and address with shipping carriers to ensure delivery or sharing payment information with a secure payment processor.

Customer can submit order update requests, new product information requests and other questions, using the forms on the Customer Service Website. We use email addresses to respond to the submitted forms we receive from the secure Customer Service Website, to provide order status updates and to provide tracking and other information regarding your order. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never sell or share the personally identifiable information provided to us online in ways unrelated to the ones described above. By placing an order with us, you do agree to receive occasional emails regarding new products and product updates. If you wish not to receive these product updates an opt-out feature will be provided.

How to Update Your Information:

To review or update your personal information, please submit a request through the secure customer service portal. For security purposes, your request must be sent from the same email address used on the original order. This procedure helps us protect your account and ensures that only you can make changes to your information.

Spam/Abuse Policy:

Customers may not, and shall not assist others to, abuse or fraudulently use this website.

Prohibited activities include, but are not limited to:

Sending unsolicited email (spam).
Attempting to obtain products without payment.
Unauthorized access or attempts to alter customer information.
Engaging in any activity that causes a denial of service.
Interfering with the website's network.
Violating any applicable law or aiding in any unlawful act.
Harassment, including the use of profanity, threats, or intimidation.

Defamation & Legal Defense:

If a customer commits libel (written) or slander (spoken) against our company, we reserve the right to release documented customer communications to defend ourselves in court.

See complete Ordering Policy: Ordering Policy