Provide the following information to confirm a pending order:

Use this form if you have been notified by Customer Service that your backordered item is ready to be processed and shipped. Complete all fields to have this request sent to the Customer Service  Department. You will be notified via email when your order has been confirmed and is being processed to be shipped.


Tracking information will be automatically e-mailed when order is shipped.

Credit card is charged by: NGW

This online response system is an effective and efficient way to respond to all customers promptly. Any abuse to the system will only slow down the response time for all customers.

We appreciate your business and do everything possible to expedite your order.